Refund Policy

Effective Date: 12 Mar, 2023

Thank you for choosing our CalorieSoft. We are committed to providing you with a high-quality product and exceptional customer service. This Refund Policy outlines the terms and conditions regarding refunds for our SaaS App.

1. Refund Eligibility:

• 1.1 You are eligible for a refund within 14 days from the date of purchase, no questions asked.
• 1.2 To request a refund, simply contact our customer support team at [email protected] within the eligible refund period.

2. Refund Process:

• 2.1 Once your refund request is received, we will process it promptly, typically within 3 to 7 business days.
• 2.2 The refund will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
• 2.3 Please note that it may take some time for the refunded amount to appear in your account, depending on the policies of your financial institution.

3. Non-Refundable Items:

• 3.1 Any additional services, customizations, or integrations purchased separately from the CalorieSoft are non-refundable.
• 3.2 After 14 days from your subscription, no refunds will be granted for the remaining unused subscription time.

4. Modification or Termination of Service:

• 4.1 We reserve the right to modify, suspend, or terminate your account for any misuse without prior notice or liability.
• 4.2 In the event of a permanent discontinuation of the service, we won't be able to provide a pro-rata refund to active subscribers for the remaining unused subscription time as the price is paid yearly compared to other services that charge monthly subscriptions, and we did our best to make it the most affordable possible.

5. Changes to the Refund Policy:

• 5.1 We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.
• 5.2 It is your responsibility to review the Refund Policy periodically. By continuing to use our CalorieSoft, you agree to be bound by the most current version of the Refund Policy.

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [email protected]

Note: This Refund Policy is for informational purposes only and does not create any legally binding agreement. The terms and conditions of your purchase and use of CalorieSoft are governed by the applicable Terms of Service or End User License Agreement (EULA).